Stella Mgelwa

Administer work permits, visas, invitation letters, and resident permits. Organized filing system (hard and digital) -important and confidential office documents Develop and manage PR content: social media- Linked In, flyers, roll ups, canvases, magazine features, event photoshoot. Travel management: booking transport and ticket issuing for taxis, flights, trains, ship and rent vehicles Travel reimbursement management: Per diem calculations, invoice payments and other travel reimbursements. Managed office procurement- vendor management, getting quotations, contracts, item insurance and purchasing and selling of office items Health and Safety Compliance: by implementing protocols, conducting inspections, trainings and promoting a safe working environment. Manage office inventory: oversee store or asset management, ensuring accurate inventory control, asset tracking, and optimal resource utilization. Plan and execute corporate events, external conferences, office events (Jubilee, anniversary, Project launch) and staff celebrations Facilitate training sessions for employees to optimize profitability. Team Management: Supervise drivers, cleaners, security guards and groundskeepers, ensuring high operational standards. Book accommodations: hotel reservations air bnb and apartment for staff Supervised office maintenance - ensuring all facilities, equipment, and utilities are properly maintained and fully functional Oversaw office facility upkeep: utilities, sanitation, fumigation. Draft external official letters, meeting agendas, take minutes and prepare official correspondence. Provide IT support for meetings and events, coordinate hardware installations, software updates and secure systems Managed front office operations, including reception, incoming calls, general correspondence, visitors and office communications.

Petty cash management: processing transactions accurately, ensuring proper documentation, reconciliation, and adherence to company policies. Developed and monitored Key Performance Indicators (KPIs) to evaluate operational performance and efficiency for support staff. Monitored administrative budgets, verified invoices, tracked expenditures, and supported financial reporting. Travel reimbursement management: Per diem calculations, invoice payments and other travel reimbursements. Plan and execute corporate events, conferences, and staff celebrations Managed office procurement- vendor management, getting quotations, contracts, item insurance and purchasing of office items Vehicles Management- (booking transport, vehicle tracking, insurance payment, coordinating trips, GPRS/GPS vehicle tracking, fuel management, repair & maintenance for office vehicles). Team Management (Managing office drivers, cleaners, chefs, security guards and groundskeepers) In charge of office and residential maintenance duties, ensuring all facilities, equipment, and utilities are properly maintained and fully functional. Develop and manage PR content: manage office printing, lamination & scanning job, flyers, roll ups, canvases, magazine features, event photoshoot. Manage office inventory: oversee store or asset management, ensuring accurate inventory control, asset tracking, and optimal resource utilization. Book accommodations for all staff- residence, hotel reservations and air bnb Oversaw office and residential facility upkeep: utilities, sanitation, fumigation. ● ● ● ● ● ● Organized filing system (hard and digital) for important and confidential office documents. Health and Safety Compliance: by implementing protocols, conducting inspections, training and promoting a safe working environment. Managed front office operations, including reception, incoming calls, general correspondence, visitors and office communications. Manage lease administration for office & residence -including tracking deadlines, renewals, and compliance with lease terms. Provide IT support for meetings and events, coordinate hardware installations, software updates, and secure systems. Lock, password and Keys (office access and security) management

Managed attendance, leave and office reporting and leaving time Managed payroll, petty cash payments and monthly budgets. Managed end-to-end recruitment process including job posting, screening, interviewing, and onboarding. Maintained accurate employee records and updated HR databases regularly. Coordinated staff orientation, induction, and training programs. Oversee visa application, residence & work permits ( and other immigration issues) Team Management (Managing office drivers, cleaners, chefs, and groundskeepers) Developed and monitored Key Performance Indicators (KPIs) to evaluate operational performance and efficiency. Arrange or book accommodations for all staff, hotel reservations and air bnb Vehicles Management- (booking transport, updating vehicle logbook, insurance payment, coordinating trips, fuel management, repair & maintenance for office vehicles In charge of office & residence maintenance duties, ensuring all facilities, equipment, and utilities are properly maintained and fully functional. Health and Safety Compliance: by implementing protocols, conducting inspections, training and promoting a safe working environment. Facilitate training sessions for employees to optimize profitability. Manage lease administration( office & residence), including tracking deadlines, renewals, and compliance with lease terms.

Assisted in managing employee grievances and resolving minor workplace issues. Performed Recruitment, Onboarding and exit interviews. Reviewed and suggested company policies Facilitate training sessions for employees and orientation to optimize profitability. Organized and managed confidential personnel files and other HR-related documents.

Facilitate training sessions for new employees. Addressed employee conflicts, following grievance hearing procedures for timely resolution. Coordinated training, induction sessions and orientation programs for new staff to improve retention.