IT Systems Analyst & Support Officer

Company: NBS
Location: Dar es Salaam, Tanzania
Employment Type: Full-Time
Industry: IT & Telecommunications, Information Systems
Category: Software Development, Systems Administration, IT Support
Application Period: 10/01/2026 – 24/01/2026
Salary: Competitive (based on qualification and experience)

About NBS

NBS is a national institution based in Tanzania focused on data systems, statistical operations, and ICT-driven public service delivery. The organization plays a key role in designing, maintaining, and improving national information systems that support governance, planning, and development.

Professionals searching for jobs in Tanzania, IT jobs in Dar es Salaam, software jobs in East Africa, and system analyst careers in Tanzania will find this opportunity highly relevant.

Explore more opportunities here: IT Systems Analyst & Support Officer Jobs in Tanzania

Position Overview

NBS is seeking a skilled IT Systems Analyst & Support Officer to support system design, documentation, testing, and ICT maintenance operations. The role involves assisting in system analysis, preparing technical documentation, and ensuring smooth ICT service delivery.

This role is ideal for candidates looking for IT support jobs in Tanzania, system analyst jobs in Dar es Salaam, and computer science jobs in East Africa.

Key Responsibilities

System Design and Analysis

• Design computer system flowcharts and technical diagrams.
• Assist in systems analysis and system design activities.
• Prepare documentation for system architecture and processes.
• Support software development lifecycle activities.
• Contribute to ICT solution development and improvement.

This role is suitable for professionals seeking system design jobs in Tanzania, software engineering jobs in Dar es Salaam, and ICT analyst jobs in East Africa.

Testing and Quality Assurance

• Execute test plans based on quality management standards.
• Document test results and system performance outcomes.
• Identify system errors and support debugging processes.
• Ensure compliance with ICT standards and procedures.
• Support system validation and verification processes.

Candidates searching for QA testing jobs in Tanzania, software testing jobs in Dar es Salaam, and IT quality assurance jobs in East Africa may find this role suitable.

ICT Support and Maintenance

• Provide routine maintenance of ICT equipment.
• Troubleshoot hardware and software issues.
• Support end-users with technical assistance.
• Ensure system uptime and operational efficiency.
• Maintain ICT asset records and service logs.

This aligns with IT support jobs in Tanzania, technical support jobs in Dar es Salaam, and computer maintenance jobs in East Africa.

Business Process and Compliance

• Ensure adherence to standard operating procedures.
• Support ICT business process documentation.
• Assist in workflow automation and system improvements.
• Follow organizational ICT governance policies.
• Perform additional duties assigned by supervisors.

Relevant for professionals seeking government IT jobs in Tanzania, administrative IT jobs in Dar es Salaam, and systems compliance jobs in East Africa.

For additional regional vacancies, candidates may explore IT Systems Analyst & Support Officer Jobs in Lesotho

Educational Requirements

Applicants should have:

• Bachelor’s Degree or Advanced Diploma in:
  • Computer Science
  • Computer Engineering
  • Information Technology
  • Software Development
  • Information Systems
  • System Administration
  • Telecommunication

This opportunity is suitable for those searching computer science jobs in Tanzania, IT graduate jobs in Dar es Salaam, and software development jobs in East Africa.

Experience Requirements

• Prior experience in ICT support, systems analysis, or software development is an advantage.
• Experience in documentation, testing, and system maintenance preferred.
• Familiarity with enterprise IT systems is beneficial.

Ideal for candidates seeking entry-level IT jobs in Tanzania, junior systems analyst jobs in Dar es Salaam, and ICT technician jobs in East Africa.

Skills and Competencies

• Strong understanding of computer systems and software architecture.
• Ability to design flowcharts and technical documentation.
• Knowledge of system testing and debugging techniques.
• Strong analytical and problem-solving skills.
• Basic hardware and software troubleshooting skills.
• Good communication and teamwork abilities.
• Attention to detail and accuracy.

Suitable for professionals searching ICT careers in Tanzania, software analyst jobs in Dar es Salaam, and technology jobs in East Africa.

Training and Development

NBS provides opportunities for:

• ICT systems training and certification.
• Software development lifecycle exposure.
• Data systems and analytics training.
• Government ICT framework learning.
• Technical mentorship and career development.

This role supports candidates interested in IT training jobs in Tanzania, software development careers in Dar es Salaam, and technology growth opportunities in East Africa.

Salary and Benefits

• Competitive salary package (based on experience and qualifications)
• Government-related ICT exposure
• Professional development opportunities
• Stable working environment
• Career advancement prospects
• Exposure to national data systems

Ideal for professionals seeking high-demand IT jobs in Tanzania, government ICT jobs in Dar es Salaam, and systems analyst careers in East Africa.

Additional opportunities can also be explored at IT Systems Analyst & Support Officer Jobs in Somalia

Work Environment

The successful candidate will work in a structured ICT environment supporting national systems, collaborating with technical teams, analysts, and end-users to ensure efficient system performance.

This role is relevant for candidates searching jobs in Tanzania, jobs in Dar es Salaam, IT jobs in Tanzania, system analyst jobs in Tanzania, software jobs in Dar es Salaam, computer engineering jobs in Tanzania, ICT support jobs in Dar es Salaam, technology jobs in East Africa, programming jobs in Tanzania, software engineering careers in East Africa, ICT maintenance jobs in Tanzania, system support jobs in Tanzania, and IT operations jobs in Dar es Salaam.

Application Process

Interested candidates should apply within the application through the official recruitment channel provided by NBS.

Only shortlisted candidates will be contacted for further assessment.

Location

Dar es Salaam, Tanzania