Logistics Operations Manager Job Vacancy in Dodoma, Tanzania – Logistics & Supply Chain

Job Description

Position: Logistics Operations Manager

Company: DHL Global Forwarding Tanzania

Location: Dodoma, Tanzania

Experience: 5+ years in logistics operations management

Education: Bachelor’s degree in Supply Chain Management or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: SSP 1,500,000 – 2,500,000 per annum

Vacancies:1

Company Overview

DHL Global Forwarding Tanzania is a leading international logistics provider with a strong presence across East Africa. As part of the DHL Group, the company offers end‑to‑end supply chain solutions, including air, ocean, and road freight, customs brokerage, and warehousing services. With a commitment to sustainability, innovation, and customer‑centricity, DHL has been recognized for its excellence in logistics performance and its contribution to economic development in Tanzania. The Dodoma hub serves as a strategic inland gateway, connecting the capital with major ports, airports, and regional markets. Working at DHL means joining a diverse, multicultural team that values continuous learning, safety, and operational excellence, making it an attractive destination for professionals seeking rewarding career opportunities in Tanzania.

Job Overview

The Logistics Operations Manager will lead the planning, execution, and optimization of freight movements through the Dodoma hub. Reporting to the Regional Operations Director, the role is responsible for ensuring timely, cost‑effective, and compliant transportation of goods for a portfolio of domestic and international clients. This position plays a pivotal role in enhancing DHL’s service reliability, driving process improvements, and fostering strong relationships with carriers, customs authorities, and internal stakeholders. The successful candidate will be instrumental in supporting DHL’s mission to provide world‑class logistics solutions while contributing to the broader goal of economic growth and job creation in Tanzania. This role offers a unique platform for professionals eager to make an impact in the dynamic logistics sector and to be part of a globally recognized brand.

Key Responsibilities

• Oversee daily operations of inbound and outbound shipments, ensuring adherence to service level agreements and regulatory requirements.
• Develop and implement operational strategies to improve transit times, reduce costs, and enhance customer satisfaction.
• Coordinate with customs brokers, freight forwarders, and local carriers to resolve bottlenecks and ensure smooth clearance processes.
• Monitor key performance indicators (KPIs) such as on‑time delivery, freight cost variance, and incident rates, and report findings to senior management.
• Lead a team of supervisors, coordinators, and support staff, providing coaching, performance feedback, and career development opportunities.
• Manage the allocation of resources, including equipment, warehouse space, and personnel, to meet fluctuating demand.
• Ensure compliance with safety standards, local regulations, and DHL’s internal policies.
• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Collaborate with sales and customer service teams to align operational capabilities with market demands.
• Prepare and present operational reports, forecasts, and budget proposals.

Required Skills

• Strong analytical and problem‑solving abilities with a data‑driven mindset.
• Excellent leadership and people management skills, capable of motivating diverse teams.
• In‑depth knowledge of Tanzanian customs regulations, freight documentation, and international trade compliance.
• Proficiency in logistics management software (e.g., SAP TM, Oracle Transportation Management) and Microsoft Office Suite.
• Effective communication and negotiation skills for dealing with carriers, clients, and government agencies.
• Ability to work under pressure, prioritize tasks, and meet tight deadlines.
• Commitment to safety, quality, and sustainability principles.

Education

A Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related discipline is required. Professional certifications such as Certified Supply Chain Professional (CSCP) or Lean Six Sigma Green Belt are highly desirable.

Experience

Minimum of five (5) years of progressive experience in logistics operations, with at least two (2) years in a supervisory or managerial capacity. Experience within an international freight forwarding environment or a multinational logistics company is preferred.

Salary

The compensation package ranges from SSP 1,500,000 to SSP 2,500,000 per annum, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a retirement savings scheme.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan with employer contributions.
• Annual performance bonus linked to KPI achievement.
• Professional development allowance for certifications and training.
• Employee assistance program and wellness initiatives.
• Paid annual leave and public holidays in accordance with Tanzanian labor law.

Training

• Onboarding program covering DHL’s global standards, safety protocols, and IT systems.
• Continuous learning modules on supply chain analytics, Lean management, and regulatory updates.
• Leadership development workshops to enhance managerial competencies.
• Access to DHL’s internal e‑learning platform for skill enhancement.

Working Environment

The role is based at DHL’s modern logistics facility in Dodoma, featuring state‑of‑the‑art warehousing, advanced tracking technology, and a collaborative open‑plan office space. Employees benefit from a supportive culture that encourages innovation, teamwork, and work‑life balance. The organization promotes a safe, inclusive, and environmentally responsible workplace, aligning with DHL’s global sustainability goals.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the DHL Careers portal at https://www.dhl.com/tz-en/home/careers.html. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

DHL Global Forwarding Tanzania is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices focus on merit, competence, and potential, ensuring that every applicant receives fair consideration.