Digital Payments Product Manager Job Vacancy in Shinyanga, Tanzania – Banking & Financial Services

Job Description

Position: Digital Payments Product Manager

Company: NMB Bank

Location: Shinyanga, Tanzania

Experience: 5+ years in digital payments, fintech product development, or related fields

Education: Bachelor’s degree in Business, Finance, Computer Science or related field; Master’s preferred

Employment Type: Full-time

Industry: Banking & Financial Services

Department: Product Management

Salary: 2,500,000 – 4,000,000 SSP per month

Vacancies:1

Company Overview

NMB Bank is one of Tanzania’s leading commercial banks, offering a wide range of financial services to individuals, SMEs, and large corporations. With a strong commitment to digital transformation, NMB Bank has invested heavily in mobile banking, online platforms, and innovative payment solutions that empower customers across the nation. Operating in over 200 branches and a robust digital network, the bank plays a pivotal role in Tanzania’s economic growth and financial inclusion. As part of its strategic vision, NMB Bank seeks to expand its digital payments ecosystem, making it faster, more secure, and accessible to all Tanzanians. This ambition creates exciting career opportunities for professionals who are passionate about fintech, product innovation, and delivering superior customer experiences. The role contributes directly to the bank’s mission of becoming the most trusted digital financial partner in Tanzania, aligning with the broader goals of financial inclusion and economic development.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of NMB Bank’s digital payment products, including mobile wallets, QR‑code payments, and API‑based solutions for merchants. Reporting to the Head of Digital Banking, you will collaborate with cross‑functional teams—technology, risk, compliance, marketing, and operations—to design, launch, and continuously improve payment services that meet the evolving needs of Tanzanian consumers and businesses. This position offers a unique platform to shape the future of payments in Tanzania, driving adoption of innovative solutions that support the country’s digital economy. For more information about NMB Bank’s digital strategy, visit https://tanzaniajobsearch.com.

Key Responsibilities

• Define product vision, roadmap, and feature prioritization for digital payment solutions.
• Conduct market research, competitor analysis, and customer interviews to identify opportunities and pain points.
• Collaborate with engineering and design teams to develop user‑centric product specifications and prototypes.
• Work closely with risk and compliance to ensure products meet regulatory requirements and security standards.
• Lead go‑to‑market strategies, including pricing, promotion, and partnership development with merchants and fintech partners.
• Monitor product performance using KPIs such as transaction volume, adoption rate, and customer satisfaction, and iterate based on data insights.
• Manage product backlog, sprint planning, and release cycles in an agile environment.
• Provide training and support to internal sales and customer service teams on new product features.

Required Skills

• Strong understanding of digital payments, fintech ecosystems, and mobile banking trends in Africa.
• Proven product management experience, preferably in banking or financial services.
• Excellent analytical skills with ability to translate data into actionable product decisions.
• Effective communication and stakeholder management across technical and non‑technical teams.
• Knowledge of Tanzanian financial regulations, AML, and data security standards.
• Agile methodology experience and proficiency with product management tools (e.g., JIRA, Confluence).
• Leadership mindset with a collaborative, customer‑first attitude.

Education

A bachelor’s degree in Business Administration, Finance, Computer Science, Engineering, or a related discipline is required. A master’s degree (MBA or MSc) in a relevant field is highly desirable and will be considered an advantage.

Experience

Minimum of five years of experience in digital payments product management, fintech product development, or related roles within the banking sector. Experience leading cross‑functional teams and delivering successful digital products to market is essential.

Salary

The compensation package ranges from 2,500,000 to 4,000,000 Tanzanian Shillings (SSP) per month, commensurate with experience and qualifications. The package includes performance‑based bonuses and other incentives.

Benefits

• Comprehensive health insurance for employee and dependents.
• Retirement savings plan with employer contributions.
• Paid annual leave, sick leave, and public holidays.
• Employee assistance program and wellness initiatives.
• Flexible working arrangements and remote work options.

Training

• Continuous professional development programs in fintech, product management, and leadership.
• Access to industry conferences, workshops, and certification courses.
• On‑the‑job mentorship from senior product leaders within NMB Bank.

Working Environment

NMB Bank offers a dynamic, inclusive, and collaborative workplace where innovation is encouraged. The Shinyanga office provides modern facilities, high‑speed internet, and a supportive culture that values diversity and work‑life balance. Employees are empowered to take ownership of projects and contribute ideas that drive the bank’s digital agenda forward.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the NMB Bank careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial interview followed by technical assessments and final discussions.

Equal Opportunity Statement

NMB Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.