Naomi Kalwani
About Candidate
Business Administration Graduate with internship experience in Business Analysis and Customer Service. Skilled in preparing cost estimates, quotations, and analyzing client requirements. Experienced in serving 100+ clients at NHIF with strong communication and record-keeping abilities. Proficient in Excel, reporting, and teamwork. Seeking to leverage analytical and customer service skills in a Business Analyst or Finance role.
Location
Education
Major:Business Administration .Field training experience in customer estimates,quotations and business analysis
Work & Experience
-Served 100+ clients per week regarding health insurance contributions and services - Assisted clients in filling out forms and understanding NHIF procedures - Addressed client complaints professionally and promptly - Maintained accurate records of client information and contributions
- Received and analyzed requirements for 50+ clients per month - Prepared accurate cost estimates and quotations for client projects - Collaborated with the sales and finance team to ensure estimates aligned with budget - Used Excel and reports to streamline the price decision-making process
