Employee Medical & Wellbeing Officer – Serengeti

Four Seasons is hiring an Employee Medical & Wellbeing Officer for its luxury lodge operations in the Serengeti, Tanzania. This exciting opportunity is ideal for healthcare professionals with experience in employee wellness, occupational health, clinic operations, medical administration, first aid, healthcare compliance, employee relations, and hospitality medical support.

The role combines employee healthcare services, clinic management, medical emergency response, workplace wellbeing coordination, food safety compliance, and People & Culture (P&C) support within one of the world’s leading luxury hospitality environments.

Employee Medical & Wellbeing Officer | Four Seasons Tanzania

Job Overview

The Employee Medical & Wellbeing Officer will be responsible for delivering safe, compliant, and effective employee medical support services while promoting staff wellbeing and workplace health initiatives.

This position includes clinic operations (70%) and employee wellbeing & People & Culture support (30%), ensuring employee health concerns are addressed professionally, confidentially, and in compliance with Tanzanian healthcare regulations and workplace safety standards.

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Job Title

Employee Medical & Wellbeing Officer

Company

Four Seasons

Job Location

Serengeti, Tanzania (Near Arusha & Moshi Region)

Employment Type

Full-Time

Industry

Hospitality / Healthcare / Employee Wellness

Category

Healthcare & Medical | Employee Relations | Occupational Health

Work Environment

This role is based in a luxury safari lodge environment in the heart of the Serengeti, where employees work in a remote but world-class hospitality setting focused on exceptional guest experiences and employee wellbeing.

Job Description (Key Duties & Responsibilities)

Clinic Operations & Medical Support (70%)

The Employee Medical & Wellbeing Officer will:

• Act as the first point of contact for employee medical concerns and emergencies
• Respond quickly to medical incidents within accommodation and lodge areas
• Support medical doctors during:
  • Consultations
  • Treatments
  • Medical procedures
• Maintain accurate, secure, and confidential employee medical records
• Manage:
  • Medical examinations
  • HACCP compliance records
  • First Aid documentation
• Monitor and ensure compliance with Tanzanian health and occupational safety regulations
• Maintain clinic hygiene, sanitation, and cleanliness standards
• Manage medical supplies, pharmacy inventory, and healthcare stock levels
• Coordinate with healthcare partners and external stakeholders for referrals and medical support
• Prepare monthly medical and clinic reports

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Employee Wellbeing & People & Culture Support (30%)

The successful candidate will:

• Support employee wellbeing initiatives and workplace health programs
• Organize:
  • Health awareness sessions
  • Medical training workshops
  • First Aid training programs
• Follow up on:
  • Sick leave cases
  • Employee health concerns
  • Workplace wellness issues
• Maintain strict confidentiality regarding employee medical and personal information
• Support administrative functions related to employee records and wellbeing tracking
• Assist with:
  • Employee engagement activities
  • Staff wellness events
  • Transportation coordination when necessary

HACCP Compliance & Food Safety Support

• Collaborate with the Hygiene Section to support:
  • HACCP compliance
  • Food hygiene standards
  • Preventive health measures
• Participate in:
  • Hygiene audits
  • Food handler certification monitoring
  • Employee hygiene awareness initiatives

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Education Requirements

Essential Qualification

Applicants must possess:

• Certification or Diploma in Healthcare, Nursing, Clinical Medicine, Occupational Health, Medical Assistance, or related medical field (Mandatory)

Preferred Qualifications

Additional certifications in:

• First Aid & Emergency Response
• Occupational Health & Safety
• Workplace Wellness
• HACCP or Food Safety Standards

will be considered an advantage.

Experience Requirements

Preferred Experience

Candidates with experience in the following areas will have an advantage:

• Employee healthcare services
• Clinic administration
• Occupational health support
• Hospitality healthcare or lodge medical operations
• Medical emergency response
• Employee wellbeing programs
• First Aid training coordination

Work Environment Experience

Experience working in:

• Remote environments
• Hospitality or tourism settings
• Healthcare facilities
• NGO or wellness environments

is highly desirable.

Required Skills & Competencies

The ideal candidate should possess expertise in:

• Employee Medical Support
• Occupational Health Services
• First Aid Administration
• Medical Record Management
• Clinic Operations
• Healthcare Compliance
• HACCP & Food Safety Standards
• Employee Wellness Programs
• Emergency Medical Response
• Medical Administration
• Workplace Health Monitoring
• Communication & Teamwork
• Problem Solving
• Healthcare Documentation
• Confidentiality & Ethics

Work Conditions

Working Hours

• Flexible working hours required
• Occasional work outside normal schedules may be necessary

Emergency Readiness

Due to the nature of the role, candidates must maintain 24/7 readiness for emergency response and medical support when needed.

Travel Requirements

Travel may occasionally be required, including:

• Escorting employees for medical referrals
• Supporting emergency medical evacuations
• Temporary relocation to the Arusha logistics office if operationally required

Salary & Benefits

Salary: Not disclosed (Competitive based on experience and qualifications)

Potential Benefits

• Career development within a globally recognized luxury hospitality brand
• Exposure to international workplace health standards
• Opportunity to work in a unique Serengeti lodge environment
• Professional growth in healthcare and employee wellbeing operations
• Employee engagement and multicultural workplace exposure

Training & Professional Development

Selected candidates may receive training and exposure in:

• Emergency Medical Response
• HACCP & Food Hygiene Standards
• Employee Wellness Management
• Occupational Health Practices
• Healthcare Documentation Systems
• Hospitality Medical Support Services
• Workplace Safety & Compliance

Application Process

Interested applicants should submit an updated CV/Resume and application through the Four Seasons company website.

Application Deadline

10th Dec 2026

Only shortlisted candidates will be contacted for interviews and further assessment.