E-commerce Logistics Coordinator Job Vacancy in Mwanza, Tanzania – Logistics & Supply Chain

Job Description

Position: E-commerce Logistics Coordinator

Company: DHL Global Forwarding

Location: Mwanza, Tanzania

Experience: 3-5 years

Education: Bachelor’s Degree in Logistics, Supply Chain, or Business Administration

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Vacancies: 1

Company Overview

DHL Global Forwarding is a world leader in air, ocean, and land logistics, providing cutting-edge solutions for complex supply chain requirements. As a key player in the global trade network, we facilitate seamless movement of goods across borders, ensuring efficiency and reliability for thousands of businesses worldwide. Our presence in East Africa is growing rapidly, driven by the digital revolution and the rise of e-commerce. We pride ourselves on innovation, sustainability, and a customer-centric approach that makes us the preferred partner for businesses seeking excellence in logistics. By joining our team, you become part of a global network that values integrity and excellence in every shipment handled.

As we expand our footprint in the Lake Zone, we are looking for talented professionals to join our growing operations. We offer a dynamic environment where technology meets physical logistics to solve real-world problems. For more information on our global operations, visit tanzaniajobsearch.com.

Job Overview

The E-commerce Logistics Coordinator will play a pivotal role in managing the end-to-end flow of goods for our growing e-commerce client base in the Mwanza region. This role is critical for ensuring that the rapid pace of online retail is matched by efficient, timely, and cost-effective logistics solutions. You will be responsible for coordinating with various stakeholders, including warehouse teams, transport providers, and international shipping partners, to ensure that every order reaches its destination with precision. This position requires a blend of analytical thinking, operational expertise, and exceptional communication skills to navigate the complexities of modern digital trade.

Key Responsibilities

• Coordinate daily outbound and inbound shipments specifically tailored for e-commerce fulfillment models.
• Monitor real-time tracking data to ensure timely delivery and proactively resolve any transit delays.
• Collaborate with warehouse managers to optimize picking and packing processes for high-volume periods.
• Manage documentation for cross-border shipments, ensuring compliance with Tanzanian customs regulations.
• Analyze logistics data to identify bottlenecks and implement process improvements for faster delivery cycles.
• Maintain strong relationships with local last-mile delivery partners to ensure service quality.

Required Skills

• Advanced proficiency in Logistics Management Systems (LMS) and ERP software.
• Strong analytical skills with the ability to interpret complex data sets for operational efficiency.
• Excellent communication skills in both English and Swahili for stakeholder management.
• Deep understanding of e-commerce fulfillment workflows and last-mile delivery challenges.
• Strong problem-solving abilities under high-pressure, time-sensitive conditions.

Education

A minimum of a Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field is required. Professional certification in Supply Chain Management (CSCP) is highly advantageous.

Experience

Candidates must possess at least 3 to 5 years of experience in logistics coordination, preferably within the e-commerce or fast-moving consumer goods (FMCG) sectors. Proven experience in managing last-mile delivery networks and international shipping documentation is essential for success in this role.

Benefits

• Competitive salary package aligned with industry standards in Tanzania.
• Comprehensive health and wellness insurance coverage.
• Opportunities for international training and career advancement within the DHL network.
• Performance-based annual bonuses and incentives.
• A supportive and inclusive working environment that promotes work-life balance.

Explore more career opportunities in the region at lesothojobsearch.com.

Training

• Comprehensive onboarding program covering DHL’s global standards and safety protocols.
• Specialized training on advanced logistics software and digital tracking tools.
• Continuous professional development workshops on supply chain optimization and customs compliance.

Working Environment

The working environment is fast-paced and highly collaborative, requiring a proactive individual who thrives in a dynamic setting. While the role is primarily office-based in Mwanza, regular visits to warehouse facilities and distribution centers will be required to ensure operational alignment. We foster a culture of safety, efficiency, and continuous improvement.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience in e-commerce logistics. Please ensure all documentation is submitted through our official recruitment portal. We are looking for individuals who are passionate about logistics and eager to contribute to the growth of e-commerce in Tanzania. For more job vacancies in the region, visit mozambiquejobsearch.com.

Equal Opportunity Statement

DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability.