Digital Payments Product Manager Job Vacancy in Mwanza, Tanzania – Financial Technology

Job Description

Position:Digital Payments Product Manager

Company:Ecobank Tanzania

Location:Mwanza, Tanzania

Experience:5+ years in product management, digital payments, fintech

Education:Bachelor’s degree in Business, Finance, Computer Science or related field; Master’s preferred

Employment Type:Full-time

Industry:Financial Technology

Department:Product Management

Salary:SSP 2,500,000 – 4,000,000 per month

Vacancies:1

Company Overview

Ecobank Tanzania is a leading pan-African bank with a strong presence across the continent. As part of the Ecobank Group, the Tanzanian subsidiary delivers innovative banking solutions to individuals, SMEs, and large corporations. With a commitment to digital transformation, Ecobank Tanzania has invested heavily in mobile banking, online platforms, and fintech collaborations to enhance financial inclusion. The bank’s mission is to empower customers through seamless, secure, and accessible financial services, making it a top employer for professionals seeking dynamic career opportunities in Tanzania. This role contributes directly to the bank’s strategic vision of becoming the most customer‑centric digital bank in East Africa, aligning with the growing demand for modern payment solutions.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of Ecobank Tanzania’s digital payment products, including mobile wallets, QR‑code payments, and API‑based solutions for merchants. Reporting to the Head of Digital Banking, the manager will define product strategy, prioritize features, and collaborate with cross‑functional teams to deliver secure, scalable, and user‑friendly payment experiences. This position offers a unique opportunity to shape the future of financial technology in Tanzania, driving adoption of innovative payment methods while ensuring compliance with regulatory standards. For more information, visit Tanzania Job Search. The role is central to Ecobank’s ambition to lead the market in digital payments, providing a platform for career growth and industry impact.

Key Responsibilities

• Develop and execute the product roadmap for digital payment solutions, aligning with business goals and market trends.
• Conduct market research, competitor analysis, and customer interviews to identify unmet needs and growth opportunities.
• Collaborate with engineering, design, compliance, and marketing teams to deliver product features on time and within budget.
• Define product requirements, user stories, and acceptance criteria, ensuring a seamless user experience.
• Monitor product performance using KPIs such as transaction volume, adoption rate, and customer satisfaction, and iterate based on data‑driven insights.
• Manage relationships with external partners, including fintech startups, payment processors, and regulatory bodies.
• Ensure all digital payment products comply with Tanzanian financial regulations and international security standards.
• Lead product launch activities, including go‑to‑market strategies, training, and promotional campaigns.

Required Skills

• Strong understanding of digital payments ecosystems, mobile money, and fintech innovations.
• Proven product management experience with a focus on financial services.
• Excellent analytical and problem‑solving abilities, with proficiency in data analysis tools.
• Effective communication and stakeholder management skills.
• Ability to work in an agile environment and manage multiple priorities.
• Knowledge of regulatory frameworks governing payments in Tanzania.

Education

A Bachelor’s degree in Business, Finance, Computer Science, Engineering, or a related discipline is required. A Master’s degree or relevant certifications (e.g., Certified Scrum Product Owner, PMP) are highly desirable.

Experience

Minimum of five years of product management experience, preferably within digital payments, fintech, or banking sectors. Demonstrated success in launching and scaling payment products in emerging markets is essential.

Salary

The position offers a competitive salary range of SSP 2,500,000 to SSP 4,000,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.

Benefits

• Health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Annual performance bonus.
• Professional development allowance.
• Flexible working hours and remote work options.
• Employee assistance program.

Training

• Onboarding program covering Ecobank’s culture, systems, and compliance standards.
• Continuous learning opportunities through workshops, certifications, and industry conferences.
• Mentorship from senior leaders in digital banking and fintech.

Working Environment

Ecobank Tanzania offers a collaborative, inclusive, and innovative workplace located in the modern business district of Mwanza. Employees benefit from state‑of‑the‑art facilities, open‑plan offices, and a culture that encourages creativity and continuous improvement. The bank promotes work‑life balance and supports diversity and inclusion across all levels.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the Ecobank careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Ecobank Tanzania is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, race, religion, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.