Field Service Engineer Job Vacancy in Tunduma, Tanzania – Construction Equipment

Job Description

Position: Field Service Engineer

Company: Caterpillar Tanzania

Location: Tunduma, Tanzania

Experience: 5+ years

Education: Bachelor’s degree in Mechanical Engineering or related field

Employment Type: Full-time

Industry: Construction Equipment

Department: Engineering Services

Salary: SSP 2,000,000 – 3,500,000

Vacancies:1

Company Overview

Caterpillar Tanzania is a leading provider of heavy equipment, engines, and power solutions across the East African region. With a legacy of over 90 years in delivering reliable machinery for construction, mining, and agricultural projects, Caterpillar Tanzania supports a broad customer base that includes government agencies, multinational contractors, and local enterprises. The company is committed to innovation, safety, and sustainability, fostering a culture where technical expertise meets world‑class service. As part of Caterpillar’s global network, the Tanzanian branch offers career pathways that align with the company’s vision of empowering customers to build a better world. This role contributes directly to the company’s mission of delivering unmatched equipment performance and customer satisfaction, making it an ideal platform for professionals seeking to advance in the construction equipment sector.

Job Overview

The Field Service Engineer will be responsible for the installation, commissioning, preventive maintenance, and troubleshooting of Caterpillar’s heavy machinery at client sites throughout the Southern Highlands, including cross‑border projects. The role demands a blend of technical acumen, strong communication skills, and the ability to work independently in remote locations. You will act as the primary technical liaison between Caterpillar Tanzania and its customers, ensuring equipment uptime, safety compliance, and optimal performance. This position offers exposure to a diverse portfolio of equipment such as excavators, bulldozers, wheel loaders, and diesel engines, providing a dynamic work environment that supports continuous learning and professional growth. Tanzania Jobs seekers looking for challenging engineering opportunities will find this role aligns with their career aspirations.

Key Responsibilities

• Perform on‑site installation, assembly, and commissioning of Caterpillar equipment according to manufacturer specifications.
• Conduct routine preventive maintenance, inspections, and diagnostics to minimize equipment downtime.
• Troubleshoot mechanical, hydraulic, and electrical faults, providing timely corrective actions and parts replacement.
• Document service reports, maintenance logs, and technical findings in Caterpillar’s digital system.
• Train client operators and maintenance personnel on safe operation and basic troubleshooting techniques.
• Collaborate with the regional parts and service teams to ensure availability of spare parts and technical resources.
• Adhere to all safety regulations, company policies, and environmental standards during field operations.
• Provide feedback to product development and engineering teams on field performance and recurring issues.

Required Skills

• Strong mechanical aptitude with hands‑on experience in heavy equipment maintenance.
• Proficiency in reading technical manuals, schematics, and hydraulic/electrical diagrams.
• Excellent problem‑solving abilities and the capacity to work under pressure.
• Effective communication skills for interacting with clients, teammates, and management.
• Ability to travel extensively across the Southern Highlands and neighboring regions.
• Valid Tanzanian driver’s license and willingness to operate company vehicles.
• Commitment to safety protocols and continuous improvement.

Education

A Bachelor’s degree in Mechanical Engineering, Mechatronics, or a closely related discipline is required. Relevant certifications such as Caterpillar Service Technician Training, ISO 9001, or equivalent are highly desirable.

Experience

Minimum of five (5) years of proven experience in field service engineering for construction or mining equipment, with a track record of successful installations and maintenance projects. Experience working in remote or challenging environments is an advantage.

Salary

The compensation package ranges from SSP 2,000,000 to SSP 3,500,000 per month, commensurate with experience, qualifications, and performance. The package includes performance‑based incentives, allowances for travel and accommodation, and a comprehensive benefits suite.

Benefits

• Health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Paid annual leave and statutory holidays.
• Company‑provided mobile phone and laptop for field operations.
• Fuel and vehicle maintenance allowances.
• Professional development budget for certifications and training.

Training

• Comprehensive onboarding program covering Caterpillar equipment, safety standards, and service procedures.
• Access to Caterpillar’s global learning platform for continuous technical upskilling.
• On‑the‑job mentorship from senior engineers and technical specialists.
• Opportunities to attend regional workshops, seminars, and industry conferences.

Working Environment

The role involves a blend of office‑based planning and extensive field work at construction sites, mines, and infrastructure projects. Engineers operate in diverse conditions, from urban environments to rugged, off‑road locations, requiring adaptability and a strong focus on safety. Caterpillar Tanzania provides modern tools, diagnostic equipment, and a supportive team culture to ensure engineers can perform at their best.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the Caterpillar Tanzania careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a technical interview followed by a practical assessment.

Equal Opportunity Statement

Caterpillar Tanzania is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.