Retail Operations Analyst Job Vacancy in Tanga, Tanzania – Retail

Job Description

Position:Retail Operations Analyst

Company:Shoprite Tanzania

Location:Tanga, Tanzania

Experience:3-5 years in retail operations or supply chain

Education:Bachelor’s degree in Business Administration, Retail Management or related field

Employment Type:Full-time

Industry:Retail

Department:Operations

Salary:2,000,000 – 3,500,000 SSP per month

Vacancies:1

Company Overview

Shoprite Tanzania is a leading international supermarket chain that has been serving Tanzanian consumers for over a decade. With a strong commitment to affordable quality, the company operates a network of stores across the country, including flagship outlets in Dar es Salaam, Arusha, and the rapidly growing coastal city of Tanga. The Tanga store is a strategic hub for the northern region, offering a wide range of groceries, fresh produce, household goods, and locally sourced products. Shoprite Tanzania prides itself on creating career opportunities in Tanzania, fostering a culture of innovation, customer focus, and community engagement. As part of its expansion strategy, the company continuously invests in technology, talent development, and sustainable retail practices, making it an attractive employer for professionals seeking long‑term growth in the retail sector.

Job Overview

The Retail Operations Analyst will play a pivotal role in optimizing store performance, inventory management, and supply chain efficiency for the Tanga outlet. Reporting to the Regional Operations Manager, the analyst will leverage data analytics, process improvement methodologies, and cross‑functional collaboration to enhance sales productivity, reduce waste, and improve the overall customer experience. This position offers a unique blend of analytical rigor and practical retail insight, providing a platform for the successful candidate to influence strategic decisions and drive operational excellence across Shoprite Tanzania’s northern market.

Key Responsibilities

• Analyze daily, weekly, and monthly sales data to identify trends, gaps, and opportunities for revenue growth.
• Monitor inventory levels, conduct stock‑turn analysis, and recommend replenishment strategies to minimize out‑of‑stock situations.
• Collaborate with merchandising, logistics, and store management teams to streamline product assortment and placement.
• Develop and maintain KPI dashboards that track store performance, labor efficiency, and shrinkage rates.
• Conduct root‑cause analysis of operational issues and propose actionable improvement plans.
• Support the implementation of new POS systems and digital tools to enhance data capture and reporting.
• Prepare regular performance reports for senior leadership, highlighting key insights and recommendations.
• Participate in quarterly business reviews and contribute to the development of regional operational strategies.

Required Skills

• Strong analytical abilities with proficiency in Excel, SQL, or data visualization tools (e.g., Power BI, Tableau).
• Excellent communication skills to convey complex data insights to non‑technical stakeholders.
• Knowledge of retail operations, inventory management, and supply chain fundamentals.
• Problem‑solving mindset with a focus on continuous improvement.
• Ability to work independently and as part of a cross‑functional team.
• Attention to detail and high level of accuracy in data handling.

Education

A Bachelor’s degree in Business Administration, Retail Management, Supply Chain Management, Economics, or a related discipline is required. Candidates with additional certifications in data analytics or retail operations are highly regarded.

Experience

The ideal applicant will have 3 to 5 years of hands‑on experience in retail operations analysis, supply chain coordination, or a similar analytical role within a fast‑moving consumer goods environment. Experience with large‑scale retail chains or multinational retailers operating in East Africa is a distinct advantage.

Salary

The compensation package ranges from 2,000,000 to 3,500,000 Tanzanian Shillings (SSP) per month, commensurate with experience and qualifications. The package includes performance‑based incentives aligned with the achievement of key operational targets.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Employee discount program across all Shoprite stores in Tanzania.
• Paid annual leave and public holidays in accordance with Tanzanian labor law.
• Transportation allowance for commuting to the Tanga store.

Training

• On‑boarding program covering Shoprite’s retail systems, policies, and brand standards.
• Continuous professional development workshops on data analytics, supply chain optimization, and leadership.
• Access to online learning platforms for skill enhancement.

Working Environment

Shoprite Tanzania offers a dynamic, inclusive, and safety‑first workplace. The Tanga store operates in a modern retail facility equipped with state‑of‑the‑art technology, collaborative workspaces, and a supportive team culture. Employees are encouraged to share ideas, take ownership of projects, and contribute to the company’s mission of delivering value to Tanzanian shoppers.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the official Shoprite Tanzania careers portal at https://www.shoprite.co.tz/careers. Applications will be reviewed on a rolling basis, and shortlisted applicants will be contacted for an initial interview.

Equal Opportunity Statement

Shoprite Tanzania is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices focus on merit, competence, and potential, ensuring fair treatment for every candidate.