Logistics Operations Coordinator Job Vacancy in Kigoma, Tanzania – Logistics

Job Description

Position: Logistics Operations Coordinator

Company: DHL Global Forwarding Tanzania

Location: Kigoma, Tanzania

Experience: 2-4 years in logistics coordination or supply chain management

Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or related field

Employment Type: Full-time

Industry: Logistics

Department: Operations

Salary: SSP 800,000 – 1,200,000 per month

Vacancies:1

Company Overview

DHL Global Forwarding Tanzania is a leading international logistics provider offering air, ocean, and road freight solutions across the globe. With a strong presence in Tanzania, DHL connects businesses in Kigoma to regional and global markets, enabling efficient movement of goods and fostering economic growth. As part of the DHL Group, the company adheres to the highest standards of reliability, sustainability, and customer service, making it a top choice for professionals seeking dynamic career opportunities in the logistics sector. Join a diverse team that values innovation, continuous improvement, and a commitment to excellence in every shipment.

Job Overview

The Logistics Operations Coordinator will play a pivotal role in managing end‑to‑end freight operations for DHL’s clients in the western region of Tanzania. This position involves coordinating shipments, optimizing routes, ensuring compliance with customs regulations, and maintaining strong communication with customers, carriers, and internal teams. The role is essential for delivering seamless logistics solutions that support Tanzania Jobs, Jobs in Tanzania, and broader Career Opportunities in Tanzania. The successful candidate will contribute to the company’s reputation for reliability and will be instrumental in driving operational efficiency.

Key Responsibilities

• Coordinate inbound and outbound shipments, ensuring timely pick‑up and delivery.
• Prepare and verify shipping documentation, including customs paperwork and commercial invoices.
• Monitor shipment status and proactively resolve any delays or issues.
• Collaborate with carriers, freight forwarders, and customs agents to secure optimal rates and service levels.
• Maintain accurate records in DHL’s logistics management system.
• Provide exceptional customer service by responding to client inquiries and providing shipment updates.
• Analyze logistics data to identify cost‑saving opportunities and process improvements.
• Ensure compliance with local and international trade regulations.

Required Skills

• Strong organizational and multitasking abilities.
• Excellent communication skills in English and Swahili.
• Proficiency with logistics software and Microsoft Office Suite.
• Analytical mindset with attention to detail.
• Problem‑solving skills and ability to work under pressure.
• Team‑oriented attitude with a customer‑focused approach.

Education

A Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related discipline is required. Relevant certifications such as Certified International Trade Professional (CITP) or similar are advantageous.

Experience

Applicants should have 2‑4 years of hands‑on experience in logistics coordination, freight forwarding, or supply chain operations. Experience within the East African market, particularly Tanzania, is highly valued.

Salary

The position offers a competitive salary ranging from SSP 800,000 to SSP 1,200,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.

Benefits

• Health insurance coverage for employee and dependents.
• Retirement savings plan.
• Paid annual leave and public holidays.
• Employee assistance program.
• Discounted rates on DHL services for personal shipments.

Training

• Comprehensive onboarding program covering DHL systems and processes.
• Continuous professional development through workshops, webinars, and certifications.
• Leadership development pathways for high‑performing staff.

Working Environment

DHL provides a modern, collaborative workspace in Kigoma with access to state‑of‑the‑art logistics technology. The culture promotes teamwork, innovation, and a strong focus on safety and sustainability, aligning with DHL’s global standards.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their suitability for the role via the DHL Careers portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an interview. For more information, visit DHL Tanzania.

Equal Opportunity Statement

DHL Global Forwarding Tanzania is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. We encourage qualified individuals from all backgrounds to apply for this position, supporting the broader goal of Employment in Tanzania.