Receptionist Jobs in Tanzania – Dar es Salaam

Company: KPS Training Institute
Job Title: Receptionist
Location: Dar es Salaam, Tanzania
Employment Type: Full-Time
Job Category: Administrative / Secretarial / Front Office
Industry: Education / Training / Administration
Education Level: Certificate (Front Office / Business / Secretarial or related)
Experience Required: Entry Level (Preferred but not mandatory)
Application Deadline: 4th February 2027

Job Overview

KPS Training Institute is seeking a friendly, professional, and well-organized Receptionist to manage front office operations and provide administrative support in Dar es Salaam, Tanzania. The ideal candidate will be responsible for welcoming visitors, handling communication, and supporting day-to-day office operations in a training institute environment.

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Job Purpose

The Receptionist will serve as the first point of contact for visitors and clients, ensuring a professional and welcoming environment while supporting administrative tasks across departments.

Key Duties and Responsibilities (Job Description)

1. Front Desk & Visitor Management

The Receptionist will:

• Greet and assist visitors in a professional and friendly manner.
• Ensure a welcoming and organized reception environment.
• Direct visitors to appropriate departments or staff members.

2. Communication Handling

Responsibilities include:

• Answering and directing phone calls promptly and professionally.
• Managing emails and general inquiries.
• Providing accurate information to clients, students, and staff.

3. Office Administration Support

The role involves:

• Providing general administrative support such as:
  • Filing documents
  • Data entry
  • Document preparation
• Assisting different departments with office tasks as required.

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4. Mail & Delivery Management

The Receptionist will:

• Manage incoming and outgoing mail.
• Handle courier and delivery services.
• Ensure proper distribution of documents within the office.

5. Scheduling & Coordination

Responsibilities include:

• Assisting in scheduling appointments and meetings.
• Coordinating meeting rooms and conference arrangements.
• Supporting office event logistics when required.

6. Office Supplies & Record Management

The role involves:

• Monitoring office supplies and assisting in procurement.
• Ensuring proper organization of reception and office records.
• Supporting equipment and resource coordination.

7. Customer Service Excellence

The Receptionist will:

• Maintain a high level of professionalism in all interactions.
• Provide excellent customer care to visitors and clients.
• Represent the institute positively at all times.

Required Qualifications and Education

Applicants should possess:

Minimum Education Requirements

• Certificate in any of the following:
  • Business Operations Assistant (BOA)
  • Front Office Management
  • Customer Care
  • Business Administration
  • Secretarial Studies
  • Phone Operator Training
  • NABE or equivalent qualification

Experience Requirements

• Entry-level candidates are encouraged to apply
• Previous experience in receptionist, front office, or customer service roles is an added advantage

Technical Skills and Competencies

The ideal candidate should have:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Basic computer and typing skills
• Strong communication and telephone handling skills
• Ability to multitask in a busy office environment
• Good organizational and record-keeping skills

Soft Skills & Personal Attributes

Successful candidates should demonstrate:

• Strong interpersonal and communication skills
• Professional and customer-service-oriented attitude
• Friendly, approachable, and polite behavior
• Ability to work independently and in a team
• Strong time management and reliability
• Attention to detail and accuracy

Salary and Benefits

• Competitive salary (based on qualifications and experience)
• Stable full-time employment in a training institution
• Exposure to administrative and office management functions
• Opportunity for career growth in administration and customer service

Training and Professional Development

Selected candidates may receive:

• Front office and customer service training
• Office administration and record management training
• Communication and client handling development
• Microsoft Office skills enhancement
• Workplace professionalism coaching

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How to Apply

Interested candidates should submit:

• Updated CV
• Relevant certificates